Instructor's Name:	Penny Griswold, MBA
Office:	We can make arrangements to meet if necessary
Email:	grizpl@yahoo.com

Catalog Description:
ntation to human services. Particular emphasis on motivation for working in human services, personal attitudes and values, consumer empowerment, inclusion, and multicultural issues. Also includes a history of human services systems, an overview of American human service systems, and an introduction to local human service agencies. There is a required Community Service Learning component of 20 hours.

Course Objectives:

• To learn the history of helping 'agents' in the overall human service delivery system
• To gain an overview of the human service delivery system
• To develop an understanding of personal motivation, values and goals
• To develop a personal philosophy of serving others
• To begin to develop skills and qualities needed to be a human services professional
• To be able to identify and describe the special needs of a diverse consumer population

Credits: 3

Required Texts:
Woodside, M. and McClam, T. 2001. An introduction to human services. (4th Ed.) Boston: Brooks/Cole. ISBN 0-534-36879-4 Kottler, J. 2000. Doing good: Passion and commitment for helping others. Philadelphia: Brunner-Routledge. ISBN 1-56032-887-8

Communication:
I will check email on a daily basis during the week. While it is unlikely that it will happen, it may take me as much as 24 hours to respond to any questions you ask. Please be patient if I don't respond immediately. I will confirm receipt of your homework assignments within 24 hours as well. If I do not, please email me to make sure I've gotten your email. . On weekends, I might not check email regularly, so if you have a question regarding assignments, it would be good to ask it early in the week.

Interaction Plan:
Your best option for contacting me is to email me at grizpl@yahoo.com. I am also available for appointments at the college. Please call or email to make an appointment with me. This course is delivered asynchronously, which means you do not have to be on line at a particular time. There will be no required chat room for the course, however, you may decide to use a chat room to communicate with other students.

Attendance Policy:
As stated in the college catalog: "All students are expected to report to all classes on time. Persistent absence or tardiness may result in grading penalties or the student's dismissal from class and a grade of F." For the purposes of this online course, a grade of AW will be given if you have not posted something on the bulletin board or contacted me for 7 days, or if you fail to meet 2 deadlines for assignments. Any one of the above criteria is sufficient for you to be withdrawn from the course. The instructor has no obligation to warn you prior to submitting an AW grade.

Online discussion group:
Because there is no 'live' classroom interaction, this segment of the course is particularly important. Let me repeat: The discussion part of the course is VERY IMPORTANT. It is worth 20% of your grade. The discussion is asynchronous, which essentially means 'any time, anywhere.' This is a threaded discussion, not a chat room discussion.

The discussion forum is asynchronous, which means you can log in at any time... You may find yourself logging onto the discussion group at midnight, noon, 3 a.m., 3 p.m. or sometime in between. When you participate doesn't really matter - but it is important that you do participate. As noted above, you are expected to log in and post a relevant comment a minimum of 3 times each week. It would be good to check in early in the week, mid-week, and toward the end of the week, so that you can get the full flow of the discussion. The more often you check in, the better your understanding will be. There is an expectation that all students will take an active role in their own learning. I will actively monitor and participate in the discussion group. I may also utilize group emails as a tool to share information, questions, concerns and new information.

I will post discussion questions each week, related to the chapters we are covering. In addition, you are encouraged to start discussion threads on whatever aspects of the course material seem thought-provoking and interesting to you. While each student will be required to contribute relevant comments to the discussion a minimum of three times per week, grading of participation will emphasize the quality and substance of the comments made. Effective comments will be ones that demonstrate critical thinking about the topic and which show initiative in generating further discussion and exploration. Be creative!

Course Calendar:
The course calendar lists all assignments, exams, and due dates. You are responsible for checking this and submitting work on time.

Due Dates:
All written assignments are due by midnight Sunday on the specified date, unless otherwise noted. Work submitted late MAY be accepted, at the discretion of the instructor, but there will be a 10% penalty for each day it is late.

Technical problems on your end (ie. in your computer) are not an excuse for late submission. If there is a system wide problem originating at the college, deadlines will be extended.

Teaching Methods/Procedures:
Teaching methods may include lecture, discussion, small group activities, audio-visual presentations, web-based research and supplementary readings, guest presenters, written work, interviews with human service practitioners, and examinations.

Academic Integrity:
To quote the HCC catalog: "Academic integrity is expected of all students. Any dishonesty in the performance of course work, such as plagiarism or cheating in other forms, will be reported. In the event the student is charged with some form of dishonesty, the Student Discipline Policy will be followed (see the Student Policy Guide)." If you do not have a copy of the Student Discipline Policy, one can be obtained at the Office of Student Development. Students who are dishonest in the performance of course work will be subject to dismissal from the class with a failing grade.

Students with special needs:
HCC is committed to full inclusion of all students. Students who, by nature of a documented disability, require accommodations should notify the instructor at the beginning of the semester. Students may also speak with the Office for Students with Disabilities to request accommodations. Your immediate attention to these arrangements is necessary to assure a positive learning experience. Grading:
Final grades will be determined by the following percentages:

Written assignments	25%
Chapter Quizzes	10%
2 exams	15%
Final Exam	15%
Community Service Learning	15%
Participation	20%

Community Service Learning Project:
You will be required to participate in a Community Service Learning Project. This will entail volunteering a minimum of 20 hours during the semester. This will be done at an agency that provides some form of human services. Information about CSL is available in the course content section.

Exams:
The exams will be in essay format. They might be questions related to the chapters, or they might be a reflection/reaction paper to an article that will be provided. Specific information will be provided in the course calendar.

Chapter Quizzes:
The chapter quizzes are available under the quiz link. You will have the opportunity to take each quiz twice; the higher grade will be recorded.

Extra Credit Options:
There will be some extra credit options available. Specific information is in the course content section

Course Outline:
This outline is subject to change at the instructor's discretion as we progress through the course. Also attached is a course calendar with weekly topics, assignments and due date. Additional assignments, not on this calendar/outline, may be given at the instructor's discretion.