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Holyoke Community College

CSI 253-56  Introduction to E-Commerce (3 Credits)

Distance (via WebCT)

 

Professor:       Robert L. Quintin

                        Director of M.I.S.

                        FLEXcon

                        Spencer, MA 01562

                        E-mail:  rquintin@flexcon.com

I prefer communicating withinthe email system WITHIN the WebCT course.       

Required

Text:               Introduction to E-Commerce

Efram Turban & David King

Prentice Hall

ISBN 978-0136033240

Course Description:

CSI 253

Introduction to E-Commerce

This course offers students an introduction of how and why enterprises do business using the Internet and related technologies. It addresses issues related to developing an Internet strategy for existing or new dot-com organizations/companies.  Also addressed are the advantages and disadvantages of using electronic commerce, the enabling technologies needed and the differences in the types of communications inherent in electronic commerce.  Finally, it will help to identify methods for integrating a business with the Internet.

Course Objectives:

           

·         Define e-commerce and explain how it differs from e-business

  • Describe the major types of e-commerce
  • Explain the visions and forces behind the E-commerce I and E-commerce eras
  • Identify the key components of e-commerce business models
  • Discuss the origins of the Internet
  • Identify the key technology concepts behind the Internet
  • Describe the role of Internet protocols and utility programs
  • Explain how the World Wide Web works
  • To explain the scope of e-commerce crime and security problems
  • To describe how various forms of encryption technology help protect the security of messages sent over the Internet
  • To describe the features of traditional payment systems
  • To explain the features and functionality of digital wallets
  • To describe the features and functionality of electronic billing presentment and payment systems
  • To discuss the basic concepts of consumer behavior and purchasing decisions
  • To describe the basic marketing concepts needed to understand Internet marketing
  • To identify and describe the main technologies that support online marketing
  • To identify the major forms of online marketing communications
  • To explain why e-commerce raises ethical, social and political issues
  • To describe the different methods used to protect online privacy
  • To explain the various forms of intellectual property and the challenge of protecting it
  • To explain how the governance of the Internet has evolved over time

Writing:

  • Students will share writing to promote an awareness of audience and writing as communication.
  • Students will develop editing skills by applying standards of spelling, grammar, and punctuation.
  • Students will develop the professional appearance of documents based on the Instructor’s specifications.

Reading:

  • Students will read for content, inference, organization and development of ideas.
  • Students will employ reading techniques such as previewing, outlining, skimming or scanning.

Communications:

§  Students will participate in online class discussion.

  • Students will participate in online Chat room discussions if scheduled.
  • Students will use WebCT email

Research Skills:

  • Students will participate in research activities to reinforce text and lecture themes.
  • Students will utilize the technology of the Internet as a research aid.
  • Students will understand the ethical uses of information.
  • Students will use the College’s facilities to do research.

Technology:

  • Students will effectively use a network to access programs and save files.
  • Students will communicate effectively via E-mail/Newsgroups if necessary.
  • Students will use WebCT and its tools.
  • Students will understand the strengths and weaknesses of the Internet.

Methods of Instruction/Procedure:

1.                  Reading from required textbook.

2.                  Reading of supplementary material provided by professor.

3.                  Lectures may be posted and online discussions involving Ecommerce systems.

4.                  Discussions involving technical factors.

5.                  Discussions involving human factors.

6.                  Team activities if required.

Methods of Evaluation:

Examinations:  There will be two examinations, a mid-term and a final.  Each will be 15% of the Student’s Final Grade (total of 30%). All exams are taken within the distance class.

Assignments:  There will be assignments due every week and due by every Sunday by midnight, posted to the Assignment Section.  All assignments are in the form of research papers and should be between 3 – 4 pages (350 words per page, 1050 – 1400 words) with an appropriate bibliography at the end of the paper. They must be Microsoft Word attachments posted to the assignment thread, clearly labeled.  The average of these assignments will constitute 25% of Student’s final grade. 

Project:  There will be a term project due by the last class. Specifications will be outlined in the Final Project Assignment found in the Assignment Section.  This will constitute 20% of the Student’s final grade. It is a semester-long study of a topic in eCommerce of the Student’s choice. It should be between 5-10 pages long, well researched and documented.

Attendance:  Is required.  This course utilizes a “building-block” methodology.  Each class, reading, lecture and discussion builds towards the next and so on.  Therefore, Attendance is very important. In order to “meet Attendance” each student must submit at least one post to the Discussion Forum each week. Otherwise, the student will be removed from the course.

Participation:  In-class participation is important.  Discussions of chapter and other topics are an important method of Student’s learning.  Active and positive discussions based on a firm knowledge of the course material is a way the Student can display his/her mastering of the topics.  Much like real-world methodologies found in a professional MIS Department, discussion and teamwork are important Student tasks.  Students are required to post a minimum of two substantive posting per day in the Discussion Forum on 2 out of 7 days each week, that’s at least 4 postings per week. Class participation will constitute 25% of the Student’s final grade. Your initial responses ARE NOT included in your participation requirements.

DQs (Discussion Questions), the week starts with a Student’s Initial Response to 1 or  2 Discussion Questions posted by the Professor every Monday in the Discussion Section of the class. The Initial Response from the student should be no less than 150 words. During the week, Students are asked to respond to other Students comments and continue the discussion through the week forming a discussion thread under each of the Student’s Initial Responses. Participation is calculated on the number of comments made to these discussions. These DQ initial responses ARE NOT included in your participation requirements.

At the end of the course all points will be added and converted to a letter grade:

A         =          93-100                         C-        =          70-72

A-        =          90-92                           D+       =          67-69

B+       =          87-89                           D         =          63-66

B         =          83-86                           D-        =          60-62

B-        =          80-82                           F          =          Below 60

C+       =          77-79                          

C         =          73-76  

                       

                                                           

Definitions:

·        A= Clearly stands out as an excellent performer. Has unusually sharp insight into material and initiates thoughtful questions. Sees many sides of an issue. Writes logically and clearly. Integrates ideas previously learned from this and other disciplines; anticipates next steps in progression of ideas.

 

Example: “A” work should be of such a nature that it could be put on reserve for all students to review and emulate. The “A” student is, in fact, an example for others to follow.

 

·        B= Grasps subject matter at a level considered to be good to very good. Participates actively in class discussion. Writes well. Accomplishes more than the minimum requirements. Produces high quality work.

 

Example: “B” work indicates a high quality of performance and is given in recognition for solid work; a “B” should be considered a high grade.

 

·        C= Demonstrates a satisfactory comprehension of the subject matter. Accomplishes only the minimum requirements, and displays little or no initiative. Communicates in writing at an acceptable level for a college student. Has an acceptable understanding of all basic concepts.

 

Example: “C” work represents average work. A student receiving a “C” has met the requirements, including deadlines, of the course.

 

·        D= Quality and quantity of work is below average and barely acceptable.

 

Example: “D” work is passing by a slim margin.

 

·        F= Quality and quantity of work is unacceptable, work not submitted. Academic credit is not earned for an F.

Make-up Examinations/Late-work Policy:  If a student has been given permission to make up an examination or hand in an assignment late, he/she must make arrangements to take the examination before it is graded and returned to the class and to determine when the late assignment is to be completed; otherwise he/she forfeits the right to take the examination or turn in the assignment.

Unless the Professor has made special arrangements with the Student, assignments not submitted on time will be downgraded by one letter grade per day if not submitted when due. There are no exceptions to this policy.

Statement on Academic Integrity:

 

Academic IntegrityAcademic integrity is expected of all students. Any dishonesty in the performance of course work, such as plagiarism or cheating in other forms, will be reported. In the event that a student is charged with some form of dishonesty, the Student Discipline Policy will be followed (see the Student Policy Guide).

Plagiarism: Plagiarism is a form of theft. It is the stealing of another's ideas, information, creative work, or words and passing them off as one's own. Examples of plagiarism include quoting from a published work without the use of quotation marks and identification of the author, and copying from another student's examination or report or from WEB resources. Students who are accomplices in the act of plagiarism are equally guilty of academic dishonesty, and may be subject to disciplinary action (see the Student Policy Guide).

Students may not “recycle” assignments from another class. All work for this class must be original and created for this class only. This includes any “on the job” work projects handed in as assignments for this class.  

Procedures for Students with Disabilities:  If you have a documented disability that may affect your performance in this class and you choose to request accommodations, please schedule an appointment with the Coordinator of disability Services at the college  to discuss requested accommodations and to provide documentation. You should do so normally no later than the second week of classes so that you can provide me with an official written request for accommodation.

Disclaimer:  The professor reserves the right to change topics covered or the order in which they are covered at his discretion (after notifying the class in advance.)

 
 
 

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