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Interaction Plan Business Communication BUS 220
Time & Place Instructor Online, 24/7 Dr. John Donnellan
Communication Modes jdonnellan@hcc.mass.edu 413-552-2146 (office) http://webtide.hccdl.org
The instructor logs onto WebCT each Monday through Friday morning and immediately responds to email. Face-to-face or phone meetings can be arranged for students who need one-to-one direction.
Text Business English at Work, 3rd ed., Jaderstrom & Miller, McGraw-Hill
Course Description Emphasizes the fundamental principles of oral and written communication within an organizational setting. Techniques for composing various types of communication are studied, including the writing of news releases, policies, procedures, and performance appraisals. Includes instruction in oral communication and the use of presentation software. Grammar, syntax, style, economy of expression, organization of thought, and clarity are stressed. Prerequisite: ENG 101
Instructional ObjectivesUpon successfully completing this course, a student should: · Understand the importance of business communication and the ramifications of poor communication. · Be able to communicate in writing within a business setting. · Have cultivated the skills to critically evaluate a communicated message relative to content, style, grammar, and diction. · Be self-assured when communicating.
This is an asynchronous course which means that assignments can be completed anyplace anytime. However assignment due dates must be rigidly adhered to.
Grading Final grades are based on two main components: · Eight online quizzes that test a student's knowledge of the textbook material which is essentially a review of English grammar. The quizzes cover eighteen chapters. The average grade for the quizzes is worth 20 percent of the final grade. Quizzes are open from the beginning of the semester until their due dates.
· a letter of persuasion · a survey · a paper on work groups written in the style of a performance appraisal · a news release · a resume · a set of PowerPoint slides
In these assignments, students are expected to demonstrate the writing skills acquired in ENG 101. The objective of the writing assignments is to enhance a student's ability to express thoughts clearly and concisely. Though the writing assignments are not long, they require considerable rewriting and editing. Each assignment must adhere to a specific format outlined in specifications posted on WebCT as "assignments" from the beginning of the semester. Hastily composed assignments that do not comply with specifications are immediately returned with a grade of F.
Writing assignments are graded on composition, syntax, grammar, economy of expression, and organization. Graded assignments are returned for revision. It is expected that the revisions be A-quality work. The six writing assignments are worth 60 percent of the final grade; revisions are worth 20 percent. Due dates for the writing assignments appear in the syllabus and in the specifications. There are no quizzes scheduled during the week prior to the due dates of the writing assignments.
First submissions of writing assignments are returned for revision within a week of their submission.
Attendance"Attendance" in this course is defined as logging on and completing assignments. Students who miss deadlines for two quizzes, or one deadline for a written assignment will be administratively withdrawn form the course.
Academic Honesty Students are expected to observe generally accepted scholarly principles in composing written assignments. Sources used in the preparation of any work submitted for a grade must be clearly indicated by quotation marks, footnotes, and/or bibliographic reference. Students are forbidden to submit as their own any work that is in whole or in part the work of another. A student who violates this policy will be dropped from the course with a grade of F.
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