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Professional Etiquette - BUS112 Time & Place Online, 24/7 Instructors John Donnellan and Candida Johnson
Communication Modes jdonnellan@hcc.edu 413-552-2146 (office) WebCT Private Mail cjohnson@hcc.edu 413-552-2309 (office) WebCT Private Mail The instructor logs onto WebCT each Monday through Friday morning (excluding holidays) and immediately responds to email. Face-to-face or phone meetings can be arranged for students who need one-to-one direction.
Text Business Etiquette; Axzo Press: 2003
Course Description A study of their interpersonal and communication skills fundamental for success in the workplace. Students will hone their professional style as they study topics including professional behavior, interpersonal interaction, and civility as they relate to the workplace.
Instructional Objectives Upon successfully completing this course, a student should be: • Be aware of the importance of interpersonal skills in the workplace. • Be confident in social interactions in all types of setting and with all types of people. • Polite professional culturally sensitive and self-assured.
This is an asynchronous course which means that assignments can be completed anyplace anytime. However assignment due dates must be rigidly adhered to.
Grading Final grades are based on two main components: • Online quizzes covering the textbook material. The average grade for the quizzes is worth 20 percent of the final grade. Quizzes are open from the beginning of the semester until their due dates. • Writing assignments in which students analyze behaviors in workplace situations. Due dates for writing assignments appear in the course syllabus. The average grade for the writing assignments is worth 25 percent of the final grade. • Participation in online discussions. The average grade for assessments of contributions to online discussions is worth 35 percent of the final grade. • Final exam will be taken online and is worth 20 percent of the final grade.
Attendance “Attendance” in this course is defined as logging on and completing assignments and participating in discussions . Students who miss deadlines for two quizzes, one deadline for a written assignment or fail to participate in two discussions will be administratively withdrawn form the course.
Academic Honesty Students are expected to observe generally accepted scholarly principles in composing written assignments. Sources used in the preparation of any work submitted for a grade must be clearly indicated by quotation marks, footnotes, and/or bibliographic reference. Students are forbidden to submit as their own any work that is in whole or in part the work of another. A student who violates this policy will be dropped from the course with a grade of F.
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